Frequently Asked Questions
Greetings by Pelipost is the easiest and fastest way to send greeting cards to an inmate for any occasion. Our cards are designed to support someone in jail or prison with quotes for incarcerated loved ones and carefully crafted to adhere to facility inmate mail rules and regulations.
Please verify your loved one's correctional facility rules and regulations to ensure greeting cards, letters, and calendars are acceptable prior to purchase. If your loved one's facility scans their mail, this may affect the image quality of the product. Our Support Team is available if you have any questions or concerns! Click here for help.
Yes! You will find that many of our greeting cards, letters and calendars can be personalized with your custom message, emojis and photos to make prison and jail mail extra special for your incarcerated loved one. Our custom photo products allow you to upload your favorite selfie, a family photo, even a child's drawing or artwork right from your camera roll to the front of the card, letter, or calendar. Make the message inside yours. Choose your font and text size and add your special message for your loved one inside. Don't forget to include emojis! 🧡😊 We'll take care of the printing and shipping, so you can focus on sending love and support.
Looking to write an inmate? The Pelipost App and Greetings by Pelipost offer easy and cost-effective ways to send jail mail to your loved one on the inside. Conveniently write to someone in prison with one of our customizable letters or greeting cards, or send any of our photo products through the Pelipost app. We'll take care of printing and shipping your letters, cards, or photos directly to the facility.
You can also support someone in prison by becoming a pen pal. Writing to someone in prison can make a difference on both sides of the fence. Check out our preferred pen pal partner Wire of Hope for more information on their prison pen pal program.
Navigating the process of sending mail to correctional facilities can be confusing and challenging. Every facility has their own unique rules and regulations for what kind of mail they can accept, including greeting cards. Greetings by Pelipost cards are created and shipped with facility guidelines in mind.
If your loved one's facility accepts greeting cards, you'll select the facility at checkout and enter your loved one's ID information. Our team will then print and ship your card directly to your loved one's facility in an approved envelope.
Standard shipping is 5-7 business days. Once your products arrive at the facility, they will still need to undergo inspection by the facility's mail room staff before they are delivered to your loved one. Facility inspection times can vary depending on a variety of factors, including holidays and the size and staffing of the facility. A good rule of thumb is to count on an additional 3-5 days for inspection time once your order arrives to the facility. After inspection, your products will be delivered to your loved one to enjoy!
Expedited shipping is 3-5 business days. This option is only available for our Letters and 2024 Calendars.
Many facilities do not accept greeting cards printed on cardstock. For this reason, our cards are printed on highest-quality glossy photo paper. Our cards are all a standard 5x7 inch size, and they are shipped in a plain white envelope in order to follow facility guidelines.
Please verify your loved one's correctional facility rules and regulations to ensure greeting cards, letters, and calendars are acceptable prior to purchase. If your loved one's facility scans their mail, this may affect the image quality of the product. Our Support Team is available if you have any questions or concerns! Click here for help.
Yes! We’ve officially launched JoeyPrints, our latest project aimed at everyone outside of the prison walls! Building on the trust and quality you know from Pelipost, JoeyPrints lets you order photo prints for your home and customize greeting cards online for friends and family. Our cards are mailed for you and our prints maintain the quality you trust, delivered with care.
Language matters, and the term “inmate” is a word loaded with stigma and assumptions. At Pelipost, we are committed to using person-first language that doesn’t reduce a person to one aspect of their life the way “inmate” does, such as “incarcerated person” or “incarcerated loved one.” Unfortunately, always using person-first language on our website would harm our search engine rankings, making it harder for people looking to send greeting cards to their incarcerated loved ones to find us. So, if you see the term “inmate” in certain places on our site, we want you to know why. We’re working to change this- and we hope you’ll join us in our mission to create a more compassionate and inclusive environment for families experiencing incarceration.
Our Happy Customers
Here's what our Pelipost Fam is saying about us:Share the love - become an Affiliate! 🧡
Join our Greetings by Pelipost Affiliate Program and make a difference! We're looking for affiliates who share our passion for keeping families connected during these challenging times. As a Pelipost affiliate, you’ll receive a discount code to share with your friends, family, and followers earn commission on every order placed with your code.